Robot and Repair Services

Whenever and wherever you need repair or maintenance, our factory trained service engineers and repair centers are there to help.

We can ship you a spare part overnight, dispatch a field service engineer for on-site service, or repair your product at one of our regional service centers.  Working to meet your schedule, Omron offers standard and expedited service for spare parts, on-site service visits and service center repairs.  With our availability, experience and product knowledge, our team is ready to support your service needs.

Reliable service:

  • Qualified; Factory trained service team
  • Knowledgeable; Average of 15+ years of experience
  • Available; Expedited response times for line down support
We are a phone call away
1-800-55-OMRON (6-6766)

Get support

Robot Services

  • Field Service Engineers strategically located throughout the Americas to quickly respond to support you
  • Service Center Repairs and Refurbishments to extend the life of your critical product
  • Training programs for you to the get the most of your robot in your application

Spare Parts Support

  • Regionally Stocked for quick response
  • Spare part vailability for most Omron products
  • Overnight/Next day availability

Field Service Repair

  • Rapid response for onsite diagnosis and repair of your Omron robotic and safety products
  • Dedicated Team of Field Service Engineers strategically located throughout the Americas
  • Factory Trained with average of 15+ years of industry and product experience
  • Supported by Omron’s Global Application and Engineering team for in depth troubleshooting support

Service Center Repairs

  • Regional service centers for Robotics, Motion, Safety and Automation products
  • Staffed with factory trained technicians using copy exact test equipment and working to original product specifications 
  • Full range of service options including product evaluation, repair and product refurbishment.
  • Industry leading standard repair cycle times and expedited service for line down situations.